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It’s the New Year. Are you LinkedIn?

by chris on January 3, 2012

If you are, you aren’t alone.  If you’re not, it’s time to join.  More than 135 million people in over 200 countries are part of the world’s largest professional network.  Yes, LinkedIn is a great place to look for career opportunities, but it’s also a wonderful place to grow your personal brand and promote your business.

Think of LinkedIn as a giant cocktail party, but better.  At this event everyone is wearing name tags, but the tags have more than names.  The label displays your employment information, interests and work partners.  Gold stars on the tag designate the number of positive work experiences others have had with you.  Now, doesn’t it sound easy to see who you should meet at this event?  Conversely, wouldn’t it be easy for others to find you too?  Imagine that this event takes place 24 hours a day, seven days a week.  You’ve been invited, it’s free, and your competition is there hiring talent, finding investors, and making sales. It’s time for you to show up too!

The results you can achieve include new business opportunities and new customers, all while becoming part of rapidly expanding business group.  To top it off you can gauge your LinkedIn success.  Metrics can be used to measure the number of invites you receive, the amount of connections you’ve made, new business opportunities as well as comments and inquiries. You can obtain expert status for yourself and create inbound marketing with zero advertising expense.

Why take the time to join?  Simple. On LinkedIn you’ll find your customers, your competitors, recruiters and investors.   You’ll want to be there with them.  Follow these 5 easy steps to join the party and create your “name tag”.

  1. Fill out your profile.   It will take some time to complete, but it’s worth it.    Think of your profile as an electronic business card or as an online resume with the power of social networking.  Make sure you include a picture and a solid headline with keywords relevant to the work you do or the work you want to do.  Your profile is your marketing piece.  Write it to appeal to the people you’d like to attract.
  2. Obtain recommendations.  These are your gold stars.  A positive recommendation offers proof to your colleagues of your experience and abilities.  In order to garner recommendations you can first write one and hope the gesture is reciprocated.  My preference is to directly ask for a recommendation.  Be sure to ask people that you know well and use the recommendation system within LinkedIn to send the recommendation request.
  3. Obtain a unique LinkedIn URL.  Instead of a randomly generated URL address for your public profile like http://www.linkedin.com/pub/56/12H/000, your URL can look like www.linkedin.com/in/chrisitinemiller.  This is easy to do (directions are on the site), easy to remember, and therefore more likely to successfully direct someone to your profile.
  4. Create or join a group on Linked In.   When you join or start a group you have the ability to participate in relevant conversations with others in your professional category.  Reach out and engage with potential customers with LinkedIn Groups.
  5. Start connecting and leverage those relationships!  After you’ve created your profile it’s time to connect with others.  This is the same as greeting someone you know or introducing yourself to someone new.  Offer your knowledge and services to help others.   Being a resource to your network when you first connect will go a long way to helping your on-line reputation.   Ask questions of experts in order to help you and others in your group.

Once you are LinkedIn you can start benefiting from your efforts. Associate yourself with the number one professional brand.  It’s a new year.  Ditch your social networking anxiety, come to the party, and get LinkedIn.

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Manners: The socially correct way of acting; etiquette.

I’ve been thinking a lot about manners lately and have begun to wonder: When has it become acceptable to be rude? Don’t get me wrong, the new casual work environment has its benefits, but it’s also made us forget our manners.

At some point we all have had doors slammed in our faces, or sat next to people yelling into a cell phone at a restaurant.  Unfortunately this egocentric sloppiness has transcended to business practices.

Since Mom isn’t around to remind you what to do, at least follow these three rules.

1.     Don’t dodge or ignore follow-up calls or e-mails. Yes, you are busy. Everyone is busy. Yet people always have time for the things that are important to them. A quick follow-up offering a better time to talk or the reasons for turning down a proposal is still better than leaving a potential business vendor or customer out in the void. Salespeople are very accustomed to hearing “no” and to understanding budget constraints. Sharing your decision is a fair request, and a quick exit meeting is more time effective than hiding from follow-up calls and emails.

2.     Respond to RSVP’s and say Thank You!  I will admit that these two topics are hot buttons for me.  RSVP means to “please reply”, not show up if you feel like it.  If you receive an invitation, any invitation, respond yes or no by the time requested.  After someone has shared their time, gift, or advice say thank you— for the meeting, the proposal, the time, the thought, the follow-up, and the effort. This should happen no matter if you like the gift, or how the business meeting ends.

3.     Respect other people’s time.  This sounds so simple and you’ve heard it before.  Be on time for meetings, showing up late without a solid reason is disrespectful to the person hosting the meeting as well as any others that have been invited.  Make appointments and come prepared with necessary information.  Don’t make customers wait while you finish your social conversation with a co-worker or answer the phone.

People do business with people they know and trust. Create a business where customers and vendors are respected and you’ll increase your sales, even if it isn’t today.  Why the etiquette formality, when ignoring someone is the universal sign for “I’m too busy” or “The answer is no”? Because this is your business and your business reputation is largely based on your behavior.  We know customers share opinions, but remember all people share, even salespeople and vendors.

They share in their recommendations, their perceptions and their experiences. And now they share via worldwide on free platforms like Twitter, Facebook, and Yelp. And they talk — at chamber mixers and over coffee with friends.

Maybe you’ve never thought about it, or thought it important. Well, think about it now. Because a negative impression can cost your business. Everybody shares. And most people don’t follow the dictate, “If you can’t say something nice, …”

Christine Miller is president of Miller Consulting LLC, which helps small businesses identify, qualify, develop, and close targeted sales leads, and helps organizations find more value in existing relationships. She can be reached at chris@millersalesconsulting.com.

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Effective Networking for Business Development

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Doing the Math on a Groupon Deal ~ From the NYT and too good not to share!

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Stop! Is Your Facebook Contest Legal?

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Google how to increase fans, likes, or members to your Facebook business page and you’ll find lots of contest ideas.   Contests create new fans, right?  Well, contests if not executed properly, may now create problems with your Facebook account.  Haven’t read the new guidelines yet?  Well here’s a quick rundown. On November 6, 2009 Facebook [...]

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Etiquette Mistakes. How “Not Buying” Can Actually Cost Business Owners.

August 19, 2010

Manners.  Definition: The socially correct way of acting; etiquette.  I’ve been thinking a lot about manners lately and have begun to wonder.  When has it become acceptable to be rude?  At some point we all have had a door slammed in our face, or sat next to someone yelling into a cell phone at a [...]

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How To Tell if You Have A Good Sales Rep
(Selling for you or selling to you!)

June 12, 2010

What makes a good sales rep? That might depend on which side of the table you are sitting on.  If you own a company, you probably gauge sales success based on numbers.  The largest revenue generator is the best.  As the sales customer, you probably have a different set of criteria.  Starting my marketing career [...]

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Integrating professional video into corporate communications, sales presentations and the web.

June 12, 2010

The world is abuzz with tweets, fan pages, and new media.  Staying ahead of the competition was once a worthy goal, now just keeping up is a challenge.  One way to differentiate your business and stay cutting edge is with the use of professional video. Here are the why’s, how’s and where’s of using professional [...]

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Every small business needs a marketing plan.

June 11, 2010

Have you ever thought or said these words in regard to marketing? “My location will draw customers.”  “Everybody knows about my company/organization, we’ve been around for 20 years.” “ What’s a marketing plan?” If you are in business to increase floor traffic, sales and revenue, you need a marketing plan. I’ve seen good businesses with [...]

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